Communication is about being a good talker, listener or writer. It involves being confident about speaking to people in a variety of settings. It also involves writing well enough to be understood in emails and memos. Written and verbal communication skills are vital.
Longstreet, W. S. (1972). Multiforms of communication in interpersonal understanding. Educational Leadership, 30, 175–177. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=eue&AN=519677231&site=eds-live&scope=site
Benson, S., Fischer, D., Geluso, J., & Von Joo, L. (2013). Effects of Communication Strategy Training on EFL Students’ Performance in Small-Group Discussions. Studies in Second Language Learning and Teaching, 3(2), 245–259.
This Specialization helps you improve your professional communication in English for successful business interactions
This Specialization is designed to teach you to communicate effectively in English in professional contexts.
In this course you will learn to: make better decisions, be more creative and innovative.