What We Can Do For You

Library and Learning Support Hub Services

  • Circulation Services including loan, hold/reservation of items(resources)  for use
  • Routine jobs related to the physical collection maintenance, including
  • item return box check-in and reshelving
  • shelf reading
  • maintaining the specific location of items
  • labelling of the collection as and when needed
  • weekly display of new additions
  • annual stock verification
  • periodic technical update of Sierra system using the lists created from it
  • creation of various statistics
  • Reference services/referral services and Information desk
  • Reprographic services including printing, scanning, copying
  • Document delivery services for the resources that are not available in the ECAE library collection
  • Orientation programs for students /patron in the beginning of the academic year
  • Access help in Finding textbooks/reference books /required reading materials from the collection
  • On campus and off-campus access help with the library catalogue / databases and e-resources
  • Interlibrary loan / Help to access specific articles/research requests for both faculty and graduate students from other higher education institutions in UAE
  • Continuous development of Research Guides/LibGuides for self-study and the marketing of it among the patron
  • Involvement in the library website design, updating and management for easy access
  • Curriculum resource collection management for the practicum use purpose
  • Facilitates quiet Study Spaces availability within the library
  • Event organization/ management –Library week , Reading Month etc
  • Participate in the Community outreach programs- including events with schools or outside organizations
  • Hosting interaction sessions with inspirational leaders-of society, or by external organizations
  • Training of Volunteers who work inside the library/NECC students
  • Alumni services/ community borrower services
  • Technical processing including
  • Acquisition
  • Online or local purchase
  • Library budgeting
  • Cataloguing/classification
  • Databases management
  • E-resources management
  • Collection development and disposal as recommended based on the policy related.
  • Participate in the departmental policy development


Learning Support Hub Services


  1. Conduct scheduled strategically integrated information literacy instruction throughout the curriculum for postgraduate students
  2. Engage faculty in academic departments in planning, developing and assessing information literacy instruction. Build strong, collaborative relationships with other campus stakeholders
  3. Facilitate on-demand orientation programs for students as well as faculty throughout the academic year
  4. Continuous assistance/support  for  faculty research, including a recommendation of new resources specific to their research areas- both internal and external sources, support to get access to various publishers and help with scholarly publication information
  5. Installation, administration, and instruction of various independent learning programs /software for students -Example RefWorks, NoodleTools, Grammarly or Clarity/DPT, followed by assessing and evaluating use, statistics, and feedback.
  6. One to one consultation at the Learning Support Hub for language skills improvement /academic learning support to students based on the appointment system.
  7. Drop-in consultation as and when needed based on availability of consultants.
  8. Help to understand/interpret course assignment
  9. Guidance and coaching to improve the grammar structure-mechanics
  10. Training with academic writing skills-Composition
  11. Workshops on various topics, including
  12. APA citation, bibliography and referencing
  13. Research skills, how to find your resources
  14. Language skills support /Language editors
  15. Critical thinking skills
  16. English for Academic Purposes (Writing, Speaking and Listening)
  17. LibGuides/Research Guides
  18. Open Access resources
  19. Research assistance to students including guidance on how to find the related materials available in our databases, how to access various external open access resources, immediate help to get their urgent, specific article request from external organizations
  20. Advice on test preparation with LibGuides as well as administering practice language tests like EmSAT for undergraduate students.
  21. Organizing language skills support competitions like Spelling bee periodically
  22. Data collection and evaluation of services -student feedback surveys to improve LSH services and add what the students are suggesting
  23. Marketing of library services through LibGuides , posters , digital signage or brochures
  24. Remote learning support to all students through online conferencing/ lib chat /email follow up as well as through virtual classroom.
  25. Investigates new technologies and works with other departments to develop and revise programs to respond to the changing information needs of patrons- work as an incubation space /maker space for innovative ideas.